{"id":88070,"date":"2026-03-06T10:59:57","date_gmt":"2026-03-06T02:59:57","guid":{"rendered":"https:\/\/sanweisport.com\/?p=88070"},"modified":"2026-03-06T11:00:00","modified_gmt":"2026-03-06T03:00:00","slug":"notice-shipping-fee-calculation-issue-has-been-resolved","status":"publish","type":"post","link":"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/","title":{"rendered":"Notice: Shipping Fee Calculation Issue Has Been Resolved"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dear Customers,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We would like to inform you about a recent issue that may have affected some orders on our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Due to a system upgrade of <strong>WooCommerce<\/strong>, an unexpected error occurred in the shipping fee calculation process. As a result, some customers who purchased products eligible for <strong>free shipping<\/strong> may have been incorrectly charged a shipping fee at checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We sincerely apologize for any inconvenience this issue may have caused. The problem has now been <strong>fully identified and resolved<\/strong>, and the checkout system is operating normally again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you placed an order during the affected period and believe that you were incorrectly charged shipping for a <strong>free-shipping product<\/strong>, please feel free to contact our support team. We will be happy to review your order and provide the necessary assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for your understanding and continued support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Best regards,<br><strong>SANWEI Team<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear Customers, We would like to inform you about a recent issue that may have affected some orders on our website. Due to a system upgrade of WooCommerce, an unexpected error occurred in the shipping fee calculation process. As a result, some customers who purchased products eligible for free shipping may have been incorrectly charged [&hellip;]<\/p>\n","protected":false},"author":1024,"featured_media":58593,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[139],"tags":[],"class_list":["post-88070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Notice: Shipping Fee Calculation Issue Has Been Resolved - SANWEI Sport<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Notice: Shipping Fee Calculation Issue Has Been Resolved\" \/>\n<meta property=\"og:description\" content=\"Dear Customers, We would like to inform you about a recent issue that may have affected some orders on our website. Due to a system upgrade of WooCommerce, an unexpected error occurred in the shipping fee calculation process. As a result, some customers who purchased products eligible for free shipping may have been incorrectly charged [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/\" \/>\n<meta property=\"og:site_name\" content=\"SANWEI Sport\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SANWEISPORT\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-06T02:59:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-06T03:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sanweisport.com\/wp-content\/uploads\/2020\/06\/cropped-logo-email.png\" \/>\n\t<meta property=\"og:image:width\" content=\"190\" \/>\n\t<meta property=\"og:image:height\" content=\"40\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Gareth Chen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sanwei_official\" \/>\n<meta name=\"twitter:site\" content=\"@sanwei_official\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gareth Chen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/\"},\"author\":{\"name\":\"Gareth Chen\",\"@id\":\"https:\/\/sanweisport.com\/en\/#\/schema\/person\/c04a7bc786e497c4e178a3f5c266d3a3\"},\"headline\":\"Notice: Shipping Fee Calculation Issue Has Been Resolved\",\"datePublished\":\"2026-03-06T02:59:57+00:00\",\"dateModified\":\"2026-03-06T03:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/\"},\"wordCount\":150,\"publisher\":{\"@id\":\"https:\/\/sanweisport.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sanweisport.com\/wp-content\/uploads\/2020\/06\/cropped-logo-email.png\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/\",\"url\":\"https:\/\/sanweisport.com\/en\/notice-shipping-fee-calculation-issue-has-been-resolved\/\",\"name\":\"Notice: Shipping Fee Calculation Issue Has Been Resolved - 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SANWEI Sport started in 1993 with a simple idea: to make table tennis more enjoyable. Our founder, Mr. Su Zhimin, was not only an engineer but also a passionate player. At that time, he felt that the rackets available on the market didn\u2019t match the needs of real players. So, instead of waiting for change, he decided to build one himself. That\u2019s how the Pistol Racket was born\u2014a unique design created to make playing easier and more natural. It was the first step in what has now become a journey of more than 30 years. Since then, we\u2019ve stayed true to the same belief: equipment should serve the player. Every blade and rubber we make is designed with this in mind\u2014comfortable to use, trustworthy in performance, and fairly priced. One example is our Target rubber series, which has become popular with players around the world. Its balance of spin, speed, and control makes it a reliable choice for training, competition, and everything in between. 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